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Shipping & Returns


Shipping

The shipping cost in Spain is free and includes handling and packaging costs, as well as postal expenses.

The shipping cost for the countries of the European Union and the rest of the world will be free. The customs duties will be charged to the client.

Return policy

You have 15 working days after receiving your delivery, for the return of the order.

In this case, you will be reimbursed the price paid for the product when it arrives at our warehouse.

The customer has to request the return sending an email to our website or to web@nizaonline.com, and we will send the carrier to collect the garment in its original packaging, including the labels of the products to the following address:

Logwin Solutions Spain S. A.
Ctra. Antigua de Ajalvir, km. 2.200
E-28806 Alcalá de Henares / Madrid
Spain


The amount of the return will be received by the same form of payment used in the purchase in an estimated time of 10-15 days, depending on your bank.


The garments must be returned in the same condition as they were received, including their original packaging, labels and all accessories related to them.

The cost of return is charged to the customer:

- Free: If you got some garment and keep at least one of them.

- 5 €: It fou return all what you bought.

- In the European Union the customer is responsible for sending the item to be returned.

- Outside the European Union is 24 €

(Fees charged to the client).